Nail Services Manager

2 months ago


Singapore JESHANN PTE. LTD. Full time
About JESHANN PTE. LTD.

We are a premier beauty salon specializing in exceptional nail care and services. Our mission is to offer top-notch manicures and pedicures in a relaxing and stylish environment.

Job Summary

The Nail Services Manager will oversee the salon's daily operations with a focus on manicure services, while also providing expert training and development for our nail technicians. This role combines leadership with a commitment to excellence in nail care, ensuring both operational efficiency and professional growth for the team.

Key Responsibilities
  • Operational Excellence:
    • Manage daily salon operations, including staff scheduling, client bookings, and service delivery.
    • Ensure a high standard of cleanliness and organization in the salon, with a focus on manicure stations.
    • Handle customer service inquiries, complaints, and feedback to maintain a positive client experience.
    • Monitor inventory levels of manicure supplies and products, placing orders as needed.
    • Implement and oversee salon policies, ensuring compliance with health and safety regulations.
  • Training and Development:
    • Develop and deliver specialized training programs for manicure techniques, including nail art, gel nails, and nail health.
    • Conduct hands-on demonstrations and workshops to enhance staff skills and keep them updated with the latest trends and techniques.
    • Provide individualized feedback and coaching to support staff development and improve service quality.
    • Create and maintain educational materials and resources for ongoing staff training.
    • Stay informed about industry innovations and integrate new techniques and products into training programs.
  • Leadership and Team Management:
    • Lead and motivate a team of nail technicians to deliver exceptional service and achieve business goals.
    • Develop and implement strategies to improve staff retention and engagement.
    • Collaborate with other salon leaders to drive business growth and improve customer satisfaction.
Qualifications
  • Proven experience as a salon manager or in a leadership role with a focus on manicure services.
  • Licensed nail technician or cosmetologist with extensive knowledge and experience in manicure techniques.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to motivate and lead a team effectively.
  • Experience in training or teaching is preferred.
  • Proficiency in salon management software and basic office applications.
What We Offer
  • Competitive salary and performance-based incentives.
  • Opportunities for professional development and continuing education.
  • Supportive and collaborative work environment.
  • Employee discounts on salon services and products.

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