Order Management Director for Asia Pacific Markets

3 days ago


Singapore ACM PLASTIC PTE. LTD. Full time
Job Description

At ACM PLASTIC PTE. LTD., we are seeking a highly skilled and experienced Order Management Director to lead our team in the Asia Pacific markets. This is an exciting opportunity to join our dynamic organization and contribute to our success.

Job Summary

The Order Management Director will be responsible for overseeing the full order-to-cash process for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, and Pakistan. This includes leading and managing the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service.

The ideal candidate will have a strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes, as well as good working knowledge in the negotiation of Letters of Credit for countries and other payment terms.

Key Responsibilities
  • Hands-on support and ownership of the full order-to-cash function for customers in the Asia Pacific markets.
  • Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service.
  • Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
  • Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
  • Collaborate with sales people, inventory team, production plants, external logistics partners, and system support to ensure timely fulfilment of customer orders.
  • Review and refresh key performance indicators (KPIs) on internal team and external partners.
  • Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
  • Ensure adherence to compliance and regulatory requirements in order processing.
Requirements
  • Diploma/Degree/Professional certificate in a related field preferred.
  • 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
  • Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes.
  • Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.
Salary and Benefits

We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience, plus additional benefits including medical insurance, retirement plan, and generous paid time off.



  • Singapore STARWOOD ASIA PACIFIC HOTELS & RESORTS PTE. LTD. Full time

    Job Description:We are seeking a skilled Luxury Brand Marketing Director to join our team at STARWOOD ASIA PACIFIC HOTELS & RESORTS PTE. LTD. in the role of Senior Director, Luxury Brand Marketing. This position offers an exciting opportunity for someone with strong brand management skills and experience working with luxury brands to lead marketing...


  • Singapore Porsche Asia Pacific Full time

    About Porsche Asia PacificPorsche Asia Pacific is a leading player in the region, with a strong presence in 13 countries. We are committed to excellence and innovation, and we're looking for talented individuals to join our team.Job SummaryWe are seeking an experienced Financial Operations Director to lead our financial functions in the Asia Pacific region....


  • Singapore Porsche Asia Pacific Full time

    Job OverviewPorsche Asia Pacific Pte Ltd is seeking an experienced Marketing Communications Lead to spearhead our marketing efforts across the Asia Pacific region. In this role, you will be responsible for developing and implementing effective marketing strategies that drive business growth and brand awareness.About the RoleWe are looking for a highly...


  • Singapore Porsche Asia Pacific Full time

    Key ResponsibilitiesDevelop and execute marketing plans and budgets for Porsche brand, products, and services in Singapore and Asia Pacific region to support overall business objectives.Initiate and improve upon marketing strategies and plans, measuring the success of marketing activations in a timely manner while meeting quality requirements.Create...


  • Singapore ASIA PACIFIC EXCHANGE PTE. LTD. Full time

    Job SummaryWe are seeking a highly experienced and skilled Strategic Financial Director to lead our Finance Department in the Asia Pacific region. The successful candidate will be responsible for driving financial planning, managing day-to-day operations, and reporting financial results to our board of directors and shareholders.


  • Singapore NTT ASIA PACIFIC PTE. LTD. Full time

    About the RoleWe are seeking an exceptional Director of Digital Transformation in Asia Pacific to join our team at NTT ASIA PACIFIC PTE. LTD.This is a senior leadership role that requires a strategic thinker with extensive experience in driving digital transformation programs and initiatives.Key ResponsibilitiesDevelop and implement strategic plans and...


  • Singapore Porsche Asia Pacific Full time

    Job OverviewPorsche Asia Pacific is seeking a talented Marketing Strategy Coordinator to join our team. In this role, you will play a key part in developing and implementing marketing initiatives across the region.Key ResponsibilitiesCoordinate marketing activities between Porsche Asia Pacific, Porsche AG, and importers/dealers to drive business growth and...


  • Singapore THEEXECUTIVECIRCLE ASIA PACIFIC PTE. LTD. Full time

    We are seeking a seasoned Compliance Director to lead our Regulatory and Product Safety team in the Asia Pacific region. This is a key role that will drive compliance across all product categories, ensuring we meet the highest standards of safety, environmental, and chemical regulations.The ideal candidate will have a proven track record of managing product...


  • Singapore JOHNSON & JOHNSON INTERNATIONAL (SINGAPORE) PTE. LTD. Full time

    Job DescriptionWe are seeking a highly skilled Strategic Marketing Director to lead our Asia Pacific regional marketing efforts. This role will be responsible for developing and executing strategic plans to drive business growth in the region.About the RoleThe successful candidate will have a strong background in marketing and sales, with experience in...


  • Singapore KIRSCH PHARMA ASIA PACIFIC PTE LTD Full time

    Job SummaryWe are seeking a skilled Business Development Manager to join our team at KIRSCH PHARMA ASIA PACIFIC PTE LTD. As a key member of our sales team, you will be responsible for driving business growth and development in the Asia Pacific region.Key Responsibilities:Identify and pursue new business opportunities through various lead generation...


  • Singapore Porsche Asia Pacific Full time

    We are seeking a highly motivated Marketing Operations Coordinator to join our team at Porsche Asia Pacific. This exciting role will play a critical part in coordinating marketing initiatives between Porsche Asia Pacific, Porsche AG and importers/dealers.Key ResponsibilitiesCoordinate marketing campaigns across multiple channels, ensuring seamless execution...


  • Singapore Hilton International Asia Pacific Pte Ltd Full time

    The Director, HR Consulting - Asia Pacific is a frontline business partner, supporting Commercial Services & Technology teams in APAC, working closely with regional HR and HR COEs to activate, promote, and deliver the HR strategy, including business plan, objectives and deliverables, change management, and communication implementation. Primarily, the...


  • Singapore time:matters (Asia Pacific) Pte Ltd. Full time

    About Ustime:matters (Asia Pacific) Pte Ltd. is a leading logistics company in the APAC region, committed to delivering exceptional customer experiences.


  • Singapore GATTEFOSSE ASIA PACIFIC PTE. LTD. Full time

    Unlock your sales potential in a dynamic and challenging role as Regional Sales Manager for Gattefosse Asia Pacific PTE. LTD.We are seeking an experienced sales professional to lead our commercial operations in the Southeast Asia/Oceania territory, driving profitable growth and delivering sales budgets through direct sales and agent/distributor...


  • Singapore UPM ASIA PACIFIC PTE. LTD. Full time

    About the RoleAs a seasoned sales professional, you will be responsible for driving business growth in the Asia Pacific region. The successful candidate will have a proven track record of achieving sales targets and developing strong relationships with clients.Key Responsibilities:Develop and execute sales strategies to expand market presence and enhance...


  • Singapore MCI GROUP ASIA PACIFIC PTE. LTD. Full time

    About MCI GroupMCI Group Asia Pacific Pte. Ltd. is a leading experiential marketing and event management company that helps businesses connect with their audiences through unforgettable events.


  • Singapore This Is An IT Support Group Full time

    SRI Executive Search has been contracted by WWF International to assist with the search for an exceptional candidate to fill the position of Regional Director, Asia Pacific. About World Wide Fund for Nature We are an independent conservation organisation, striving to sustain the natural world for the benefit of people and wildlife. From individuals and...


  • Singapore MVCI ASIA PACIFIC PTE. LTD. Full time

    About MVCI ASIA PACIFIC PTE. LTD.MVCI Asia Pacific Pte. Ltd. is a dynamic and fast-paced company seeking an experienced Business Development Executive to join our team in the Asia Pacific region.Job SummaryThe successful candidate will be responsible for developing and implementing programs that increase tour flow from marketing channels in the Asia Pacific...


  • Singapore Markem-Imaje Full time

    Role Overview">The Asia Pacific Senior Commercial Director is responsible for leading and managing commercial activities in Asia Pacific, including China and India, to achieve short and long-term financial and operational objectives.This role will drive sales and services revenue through a direct and indirect sales team, coordinate budget preparation, and...


  • Singapore Intelsat Full time

    Job OverviewWe are seeking a highly skilled Regional Sales Director to lead our sales efforts in the Asia Pacific satellite market. This is an exceptional opportunity for a seasoned sales professional to join Intelsat and drive growth in this strategic region.About the RoleThe Regional Sales Director will be responsible for developing and executing a...