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Sales Support Coordinator

2 months ago

Singapore MyCareersFuture Full time

Job Summary:

We are seeking a highly organized and detail-oriented Sales Support Coordinator to join our team at MyCareersFuture. As a Sales Support Coordinator, you will play a critical role in supporting our sales team by providing administrative and operational support, coordinating with internal departments, and assisting in the preparation of sales presentations and reports.

Key Responsibilities:

  • Sales Coordination:
    • Manage key account relationships and provide administrative support to the sales team.
    • Prepare sales orders, quotations, and invoices in a timely and accurate manner.
    • Coordinate with internal departments to ensure the timely delivery of products and services.
    • Assist in the preparation of sales presentations, proposals, and reports for management and clients.
  • Customer Service:
    • Respond to customer inquiries and provide accurate information regarding product availability, pricing, and delivery schedules.
    • Build and maintain relationships with customers by providing service and support.
    • Handle customer complaints and issues in a professional and timely manner, escalating to the sales manager when necessary.
  • Sales Analysis and Reporting:
    • Assist in tracking sales performance, preparing monthly sales reports, and analyzing sales data to identify trends and opportunities.
    • Maintain and update customer databases, sales records, and other relevant information.
  • Marketing Support:
    • Support marketing activities by coordinating with the marketing team for product launches, events, and promotions.
    • Assist in the preparation and distribution of marketing materials and samples to customers.
  • Inventory Management:
    • Monitor stock levels and coordinate with the warehouse team to ensure sufficient inventory is available to meet customer demand.
    • Assist in managing inventory records and reconciling discrepancies as needed.

Requirements:

  • Diploma or Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
  • Minimum 2 years of experience in a sales support, customer service, or administrative role, preferably in the trading, distribution, or related industries.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with ERP/CRM systems.
  • Knowledge of the composites, chemicals, or building materials industry is an advantage.