AI-Driven ServiceNow Transformation Specialist

8 hours ago

Singapore beBeeServiceNow Full time $80,000 - $150,000
Transformative Business Solutions with AI-Powered ServiceNow

Simplify business operations and elevate productivity through innovative, AI-driven ServiceNow solutions. Our pioneering team seeks forward-thinking professionals to join us at the intersection of ServiceNow, Generative AI, Agentic AI, and hyperautomation.

Key Responsibilities:
  • Design and implement advanced ServiceNow solutions integrating Gen AI, Agentic AI, and hyperautomation technologies.
  • Configure and customize core ServiceNow modules while incorporating AI-powered capabilities.
  • Develop AI-enhanced workflows, virtual agents, and predictive systems elevating traditional ServiceNow implementations.
  • Collaborate on end-to-end business transformation projects, not just technical implementations.
  • Work alongside a holistic team of business process consultants, UI/UX designers, AI experts, and architects.

Qualifications
Required
  • Experience working with ServiceNow platforms (level of experience determines role seniority).
  • ServiceNow certification or willingness to obtain certification (fully sponsored by the employer).
  • Understanding of ITIL framework and IT service management processes.
  • Knowledge of JavaScript, HTML, and web services (depth required varies by seniority).
  • Analytical mindset with a passion for innovation and emerging technologies.
  • Strong communication skills to bridge technical implementation with business transformation.
  • Interest in AI and automation technologies and their application within ServiceNow.
Preferred
  • Experience with or interest in AI integrations with ServiceNow.
  • Multiple ServiceNow certifications or specializations.
  • Experience with multiple ServiceNow modules and enterprise applications.
  • Background in business process transformation, not just technical implementation.
  • Understanding of Gen AI, Agentic AI, or hyperautomation concepts.
  • Project leadership or consulting experience.

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