Restaurant Operations Lead

17 hours ago


Singapore SWEET POTATO PROJECT PTE. LTD. Full time

Sweet Potato Project PTE. LTD. seeks an experienced and dynamic Restaurant Operations Lead to lead the restaurant guest relations program under the guidance of the Restaurant Manager.

Job Summary:

The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional guest service by ensuring that all guests receive warm and welcoming treatment.
  • Lead the guest relations department by setting high standards for quality and consistency.
  • Maintain a prominent visible presence daily to ensure seamless operations.
  • Respond appropriately to complaints, escalating as necessary to maintain a positive guest experience.
Qualifications:
  • Master's degree in hospitality or related field is preferred.
  • Minimum 3 years of experience in a similar role with a focus on guest relations and operations.
  • Excellent leadership and communication skills.
  • Ability to manage multiple priorities and deadlines.
  • Proficiency in Microsoft Office and other relevant software.
Estimate Salary: $60,000 - $80,000 per year

We offer a competitive salary range based on location and industry standards, taking into account the level of experience and qualifications of the successful candidate.

This role requires a self-starter with a strong ability to work independently and collaboratively as part of a team. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.



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