RPA Automation Specialist

Job Title:

• RPA Automation Specialist

About the Role:

We are seeking a highly skilled and experienced RPA Automation Specialist to join our team. As an RPA Automation Specialist, you will be responsible for designing, developing, and implementing automation solutions using Blue Prism.

Your Key Responsibilities:

1. Serve as a business process analyst, RPA developer, support and course trainer as assigned and/or required on multiple and simultaneous assignments.
2. Collaborate with customers to extract and define use cases in their existing IT and business operations, including process optimization, redesign and/or re-engineering.
3. Gather business requirements, design, develop, test, deploy and document the automation workflows based on Blue Prism Process and Object Template.
4. Create, develop and/or review business requirements documents (BRD), and solution design documents (SDD).
5. Deliver process automations in onsite and remote client engagements to drive successful adoption.
6. Embrace the RPA implementation best practices. Implement and configure programs, scripts and objects that are efficient, well structured, reusable, maintainable and easy to understand.
7. Understand a business process from a workflow diagram and to conceptualize it as an automated solution.
8. Create and document test procedures, scenarios and cases for the pre-UAT and UAT phases.
9. Thoroughly test packages in the environment it will be hosted in or supported deployment environments, with responsibility for overall testing cycle.
10. Maintain RPA and monitor the successful execution of automation process.
11. Provide L1 – L3 support to the existing automations/processes, review and improve documentation, and implement the change request according to the priority of incident and request.
12. Analyse, determination of root cause of incident, and problem-solve issues that arise in day to day running of robotic processes and provide timely responses and solutions within specified Service Level Agreements (SLA) parameters with business.
13. Accountable for every assigned task for fixing, enhancement and delivering the right support.
14. Adhere to the guideline for Incident, Problem and Change Management.

Requirements:

• Degree in Computer Science or related discipline.
• Possess 4-6 years of hands-on RPA experience, including 2-3 years in Blue Prism (previously or current).
• Advanced skills in understanding, analysing, designing, developing, implementing and maintaining application code in a variety of contexts.
• Exceptional ability to understand, analyse complex requirements and define technical and functional advanced solutions.
• Knowledge and experience in integrating different applications using web services/ Rest API, etc., as well as of RDBMS and open-source DB.
• Process minded with good presentation, communication and articulation skills.
• Proven experience on developing automation solutions using Blue Prism.
• Strong experience in software delivery lifecycle using Waterfall and/or AGILE methodology.
• Prior hands-on experience with working with UiPath, Automation Anywhere, Kofax and/or OpenSpan is a strong advantage.
• Written and spoken fluency in English with business proficiency in Mandarin or Bahasa Melayu to liaise with stakeholders.

What We Offer:

We offer a supportive and empowering work environment that allows our employees to grow and develop their skills. With a presence in multiple countries and a diverse range of clients, we offer an exciting and dynamic workplace for individuals looking to build a career in consulting.

Why choose us?

With a strong emphasis on collaboration and employee growth, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age.

In addition, our industry team is working tirelessly to bring more solutions to the banking and finance sector.

Contact Information:

Please note that only shortlisted candidates will be notified.