Aerospace Technical Support Specialist
1 month ago
We are seeking a highly skilled Aerospace Technical Support Specialist to join our team at Thales Aerospace Communications. The successful candidate will be responsible for providing technical support on our products, solving customer concerns, and coordinating problem-solving activities.
Key Responsibilities- Technical support on Thales Aerospace Communications products
- Solve customer concerns or coordinate problem-solving activities
- Technical follow-up of equipment in service
- Support major airlines
- Ensure customer satisfaction on all our civil and military programs
- Escalation of Support Cases to the Service and Support Manager
- Interacting/meeting/support with customers
- Interact with key customers on after-sales performance issues
- Visit customers and/or assist to exhibitions in APAC
- Technical Pre-sales support to the Sales personnel
To succeed in this role, you will have a strong technical background (BSc. or MSc in Electrical or Mechanical Engineering) with a minimum of 2 to 5 years' experience in the Aerospace Industry. Experience of Customer Support is fully appreciated, as is knowledge and experience on aero aftermarket.
LocationThis position is based in Singapour and involves hybrid work arrangements.
Estimated Salary RangeThe estimated annual salary for this position is between $80,000 and $120,000, depending on qualifications and experience.
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