Senior IT Infrastructure Specialist
5 days ago
We are seeking a highly skilled Device Support and Maintenance Expert to join our team at OPUS IT SERVICES PTE LTD. As a key member of our infrastructure team, you will be responsible for providing top-notch computer support services, working closely with vendors, and delivering exceptional user experiences.
About the Role:
This is a full-time opportunity that requires strong technical skills and excellent communication abilities. You will be expected to handle helpdesk duties, troubleshoot complex issues, and provide training to users on various computer devices. Your ability to multitask, think critically, and work independently in a fast-paced environment will make you an ideal candidate for this position.
Responsibilities:
• Perform Asset Management of Infrastructure and Computing Devices
• Provide computer support services (Troubleshooting, patching, configuration, testing, and maintenance) for supported software and hardware
• Work with 3rd party vendors
• Provide Training, Coaching, and orienting users on how to use computer devices
• Be responsible for completing assigned tasks on time and to the satisfaction of the users
• Handle helpdesk duties
• Requirements:
• Candidate must possess at least a Higher Nitec in IT-related qualification or Diploma in IT
• Fresh candidates with related IT certifications can be considered but must be proficient in Microsoft Word, Excel, and Outlook
• 1-2 years' experience in a similar capacity Technical Skills and experience supporting Computing Devices
• Computing Devices Platform Supported: Windows, iOS, and Android
• Professional competencies include Ability to work without supervision, Good communication skills, Pro-activeness and Initiative, Ability to multitask, Good problem-solving skills, and Customer service skills.
Tell Employers What Skills You Have
This role offers a competitive salary range of $45,000 - $65,000 per annum, depending on qualifications and experience.
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