
Senior IT Automation Specialist
6 days ago
We are seeking a skilled and motivated IT automation specialist to join our team. As an IT automation specialist, you will be responsible for managing day-to-day technical tasks while having the opportunity to learn and grow into Cloud or DevOps roles.
Key Responsibilities:- IT Support (Core Foundation)
- Provide technical support for staff hardware, software, and networking issues.
- Install, configure, and maintain workstations, operating systems, and applications.
- Troubleshoot and resolve issues related to systems, printers, and telephony in a timely manner.
- Maintain user accounts, access controls, and security permissions.
- Respond to inquiries from staff and service providers to provide technical assistance.
- Manage the administration of systems, servers, and related networks to ensure service availability.
- Manage IT assets, licenses, and inventory for servers, desktops, laptops, and mobile devices.
- Perform regular system updates, patches, and backups.
- DevOps (Learning & Growth)
- Assist in configuring, deploying, and monitoring applications across development, staging, and production environments.
- Support CI/CD pipeline development, maintenance, and troubleshooting.
- Maintain and monitor cloud infrastructure for reliability, scalability, and security.
- Automate repetitive tasks using scripting languages.
- Support containerization and orchestration systems.
- Implement and maintain monitoring, logging, and alerting solutions.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 1–2 years of IT support experience.
- Familiarity with operating systems, networking basics, and troubleshooting.
- Knowledge of cloud platforms, scripting, or DevOps tools is a plus.
- Strong problem-solving skills with attention to detail.
- Excellent communication and teamwork abilities.
- Structured Mentorship: A senior engineer will guide you throughout your training.
- Certification Support: Sponsored AWS/GCP certifications and ITIL training.
- Career Progression: Clear path to DevOps Engineer role with performance-based salary increases.
- Learning Budget: Annual budget for courses and resources.
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