Strategic Operations Intern

2 weeks ago


Singapore Shopee Full time
Job Description

As a Strategic Operations Intern at Shopee, you will play a vital role in driving service point-related projects and enhancing operational excellence. The Operations team covers the entire buyer journey, from product search to delivery, analyzing and monitoring KPIs across regions.

Key Responsibilities:
  • Drive service points-related projects to improve operation performance and user experience.
  • Analyze service-level gaps and propose improvements to enhance user satisfaction between sellers, service points, and buyers.
  • Collaborate with internal and external teams to ensure stable and excellent service delivery to service points.
  • Assist in full project lifecycle from initiation to execution and monitoring.
Requirements
  • Pursuing a Bachelor's degree in Logistics, Supply Chain, or related field.
  • Proficient in Microsoft Excel; SQL skills are an advantage.
  • Excellent communication skills to convey ideas and plans clearly to stakeholders.
  • Full-time interns preferred (3-6 months); part-time interns with at least 3 working days a week welcome.
About Shopee

Shopee is a leading e-commerce platform covering the entire buyer journey from product discovery to delivery. As a Strategic Operations Intern, you will contribute to improving the operational efficiency of our services.



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