Strategic Operations Intern
2 weeks ago
As a Strategic Operations Intern at Shopee, you will play a vital role in driving service point-related projects and enhancing operational excellence. The Operations team covers the entire buyer journey, from product search to delivery, analyzing and monitoring KPIs across regions.
Key Responsibilities:- Drive service points-related projects to improve operation performance and user experience.
- Analyze service-level gaps and propose improvements to enhance user satisfaction between sellers, service points, and buyers.
- Collaborate with internal and external teams to ensure stable and excellent service delivery to service points.
- Assist in full project lifecycle from initiation to execution and monitoring.
- Pursuing a Bachelor's degree in Logistics, Supply Chain, or related field.
- Proficient in Microsoft Excel; SQL skills are an advantage.
- Excellent communication skills to convey ideas and plans clearly to stakeholders.
- Full-time interns preferred (3-6 months); part-time interns with at least 3 working days a week welcome.
Shopee is a leading e-commerce platform covering the entire buyer journey from product discovery to delivery. As a Strategic Operations Intern, you will contribute to improving the operational efficiency of our services.
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