IT Operations Specialist
2 months ago
At Tempserv Pte. Ltd., we are seeking a highly skilled IT Operations Specialist to join our team. As an IT Operations Specialist, you will be responsible for ensuring the smooth operation of our data center and IT infrastructure.
Key Responsibilities:- Provide single point of contact for incident, service request, and escalation.
- Monitor, manage, and maintain data center operation and facilities.
- Manage equipment movement and ensure proper running of existing data center systems.
- Perform tape mount and un-mount for backup operation and handle portable media storage for off-site storage.
- Liaise with vendors on maintenance and enhancement issues.
- Troubleshoot and report system incidents/problems and abnormalities.
- Resolve incidents related to routine problems or known issues.
- Adhere to service level agreement for response time and turnaround time.
- Able to work shift including weekends and public holidays.
- Possess Diploma in Computer Science/Electronics/IT or equivalent.
- Fresh graduates may apply for the role.
- Working experience in IT infrastructure operation is an advantage.
- 12 hrs shift working hours, (work 2 day, rest 2 days, time 8pm to 8 am or 8 am to 8 pm), allowances will be provided.
Interested candidates, please forward a detailed resume to our HR department.
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