
Frontline Clinic Support Staff
2 days ago
We are seeking a diligent and service-oriented individual to join our team as a Customer Service Representative. This role will involve handling patient registration, scheduling appointments, and promoting digital services. If you have excellent communication skills, are able to work well in a fast-paced environment, and possess strong interpersonal skills, we encourage you to apply for this position.
Key Responsibilities:
Represent clinics as a front-line support staff, ensuring seamless interactions with patients.
Handle patient registration, schedule appointments, and promote digital services, contributing to the overall efficiency of the clinic.
Assist and guide patients on the use of self-service kiosk/digital services, providing exceptional customer experience.
Provide frontline support for patients, including crowd control and responding to patient inquiries, demonstrating professionalism at all times.
Perform other ad-hoc duties as assigned, showcasing adaptability and willingness to learn.
Required Skills:
Management Skills
Troubleshooting
Microsoft Office
Interpersonal Skills
Administration
Compliance
Communication Skills
Consulting
Team Player
Patient Registration
Service Delivery
About Us:
We value our employees' contributions and offer a positive working environment. Join us in delivering exceptional patient care and experience.
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