Patient Service Associate, Specialist Outpatient Clinic Role

5 days ago


Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

National University Hospital (NUH) is a leading university hospital in Singapore, providing tertiary medical care and pushing boundaries in healthcare.

We are seeking a dynamic Patient Service Associate to join our Specialist Outpatient Clinics. This role offers the opportunity to deliver excellent patient care and satisfaction by providing friendly, efficient customer service and creating a welcoming atmosphere for patients and visitors.

Key Responsibilities:

  • Counter Registration: Perform accurate registration and screening of patients
  • Accurate Billing: Perform timely collection of payments
  • Clinic Facilities Readiness: Comply with clinic facilities readiness
  • Consultation Room: Assist clinicians and/or therapists during clinic consultation
  • Patient Coordination: Provide proper care and coordination, and coordinate first/follow-up appointments for patients
  • Wait Time Management: Manage wait time and keep patients updated in a timely manner

Requirements:

  • Minimum 'N' Level qualification
  • Healthcare or service industry experience preferred but not required
  • Proficient in computer skills
  • Team player with good communication and interpersonal skills
  • Able to multitask and work in a fast-paced environment

About the Position:

This is an exciting opportunity to join a dynamic team at NUH, where you will have the chance to make a meaningful impact on patients' lives. As a Patient Service Associate, you will play a vital role in delivering exceptional patient care and satisfaction.

About Us:

National University Hospital (SINGAPORE) PTE LTD is a leading university hospital in Singapore, known for its commitment to excellence in patient care, education, and research. We offer a comprehensive benefits package, including competitive salary ($2800-$3200 SGD per month), opportunities for career growth and development, and a supportive work environment.



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