Patient Service Associate, Specialist Outpatient Clinic Role
5 days ago
National University Hospital (NUH) is a leading university hospital in Singapore, providing tertiary medical care and pushing boundaries in healthcare.
We are seeking a dynamic Patient Service Associate to join our Specialist Outpatient Clinics. This role offers the opportunity to deliver excellent patient care and satisfaction by providing friendly, efficient customer service and creating a welcoming atmosphere for patients and visitors.
Key Responsibilities:
- Counter Registration: Perform accurate registration and screening of patients
- Accurate Billing: Perform timely collection of payments
- Clinic Facilities Readiness: Comply with clinic facilities readiness
- Consultation Room: Assist clinicians and/or therapists during clinic consultation
- Patient Coordination: Provide proper care and coordination, and coordinate first/follow-up appointments for patients
- Wait Time Management: Manage wait time and keep patients updated in a timely manner
Requirements:
- Minimum 'N' Level qualification
- Healthcare or service industry experience preferred but not required
- Proficient in computer skills
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fast-paced environment
About the Position:
This is an exciting opportunity to join a dynamic team at NUH, where you will have the chance to make a meaningful impact on patients' lives. As a Patient Service Associate, you will play a vital role in delivering exceptional patient care and satisfaction.
About Us:
National University Hospital (SINGAPORE) PTE LTD is a leading university hospital in Singapore, known for its commitment to excellence in patient care, education, and research. We offer a comprehensive benefits package, including competitive salary ($2800-$3200 SGD per month), opportunities for career growth and development, and a supportive work environment.
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