Clinical Informatics Support Specialist

5 days ago


Singapore UPPER SPRING CONSULTING PTE. LTD. Full time
Job Overview:

We are seeking a skilled Clinical Informatics Support Specialist to join our team at UPPER SPRING CONSULTING PTE. LTD. in Singapore. As an ideal candidate, you should have relevant experience in supporting Clinical informatics in the healthcare domain.

In this role, you will be responsible for providing onsite clinical support for continuity of clinical systems, gathering feedback/requirements for clinical systems improvement, participating in clinical systems testing, preparing and planning user training sessions, supporting workgroups, feedback sessions, and committee meetings. Additionally, you will provide both onsite and offsite clinical support to end-users pre and post-implementation and during downtime procedures. You will also be responsible for accurately documenting reported clinical issues with minimal guidance. Furthermore, you will test clinical systems for implementation and engage users accordingly.

The successful candidate will possess a diploma or degree in a healthcare discipline (nursing, allied health, medicine) or other degree, with a minimum of 2 years of continuous clinical experience in any healthcare organization or customer service experience. Nursing or Healthcare Informatics Certification is optional but desirable. Tell employers what skills you have

You will bring excellent communication skills, helpdesk support experience, IT Service Management knowledge, clinical informatics expertise, customer support skills, informatics proficiency, protocol understanding, application support capabilities, nursing expertise, and customer service experience to this role.

This position offers a competitive salary of SGD $60,000 - $80,000 per annum, commensurate with experience.

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