Cloud Business Strategist

14 hours ago


Singapore SOFTWAREONE PTE. LTD. Full time
Job Title: Cloud Business Strategist

This is a high-profile role that requires strong analytical and business skills. The successful candidate will be responsible for driving business growth by identifying and capitalizing on new opportunities.

  • Close collaboration with cross-functional teams to develop strategic plans and drive sales efforts
  • RFP process management with Sales Organization
  • Upsell and Cross-sell within named accounts
  • Service Adaption and Utilization
  • Oversight of Ops Quality
  • Opportunity identification and prioritization
  • Targeted campaign support, enablement, and upsell
  • Expertise in cloud computing, licensing, and customer engagement
  • Drive resolution of escalations by working with customers, account teams and internal support teams
  • Support enablement for Account Managers on products, licensing and services
  • Commercial Awareness - Provides customers with industry insights and value-added perspectives around trends and the customer's own business
  • Customer Intelligence- Utilizes data obtained on customers through various platforms to better understand customers and build deeper relationships
  • Process & System Management- Follows global best practices, leverages repeatable and scalable processes throughout the customer lifecycle



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