Cleaning Operations Director

1 week ago


Singapore beBeeoperations Full time $35,000 - $50,000
Job Title: Cleaning Operations Director

The role of the Cleaning Operations Director is to oversee and manage cleaning services across multiple sites. This includes planning, organizing, and supervising daily cleaning activities, ensuring service delivery meets contractual obligations and company standards.

Main Responsibilities
  • Operations Leadership:

    • Develop and implement operational strategies to enhance efficiency and productivity.
    • Maintain high-quality service delivery through effective staff management and performance evaluation.
  • Staff Development & Management:

    • Sponsor training programs to develop the skills and knowledge of frontline staff.
    • Lead by example, promoting a positive work environment and team culture.
  • Quality Assurance & Compliance:

    • Monitor cleanliness and hygiene standards through regular inspections and audits.
    • Ensure adherence to regulatory requirements, such as Workplace Safety & Health (WSH) and NEA standards.
  • Client Relations:

    • Establish and maintain strong relationships with clients, ensuring their needs are met and exceeded.
    • Handle client inquiries, feedback, and complaints in a timely and professional manner.
  • Resource & Budget Management:

    • Manage inventory and procurement of cleaning supplies and equipment effectively.
    • Optimize operational expenses within budget constraints.
  • Health, Safety & Environmental Standards:

    • Promote a safe working environment, enforcing adherence to safety procedures and protocols.
    • Conduct regular risk assessments and safety briefings to minimize hazards.
  • Reporting & Administration:

    • Compile accurate operational reports, incident logs, and staff records.
    • Support contract management, tenders, and proposal submissions.

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