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People Operations Manager

2 months ago

Singapore GRANT THORNTON SINGAPORE PRIVATE LIMITED Full time
Job Summary

We are seeking a highly skilled and experienced People Operations Manager to join our team at Grant Thornton Singapore Private Limited. The successful candidate will be responsible for providing strategic HR support to our service lines, managing the employee lifecycle, and ensuring compliance with employment laws and regulations.

Key Responsibilities
  • HR Advisory and Support
    • Partner with service lines to provide HR advice and support critical initiatives
    • Develop and implement HR policies and procedures that align with legal requirements and organizational goals
  • Employee Lifecycle Management
    • Manage the employee lifecycle: onboarding, performance reviews, and offboarding
    • Review and prepare employment-related letters and handle foreign work pass transactions
  • Performance Management
    • Manage performance appraisal processes and provide guidance on performance management practices
    • Support the performance appraisal process and addressing performance-related issues
  • HR Operations
    • Prepare payroll and ad-hoc reports, maintain accurate HR files and documentation
    • Act as liaison with benefits providers and vendors, and provide coaching to junior team members
  • Employee Relations
    • Act as a point of contact for employee concerns, addressing and resolving conflicts, grievances, and disciplinary issues
    • Recommend and enhance HR processes for consistent service delivery
  • Compliance and Risk Management
    • Stay updated with the latest employment laws, regulations, and statutory requirements to ensure HR processes align with compliance requirements
    • Develop, update, and communicate HR policies and procedures to ensure compliance and best practices
Requirements
  • Education
    • Bachelor's degree in human resources, business administration/management, or a related discipline
  • Experience
    • Minimum 5 to 7 years of relevant work experience, preferably from a professional firm environment
  • Skills and Knowledge
    • Well-versed in Singapore employment laws and regulations
    • Good knowledge of HR operations matters/processes, meticulous, and able to multi-task
    • Proven track record of developing and implementing HR policies and procedures that align with legal requirements and organizational goals
    • Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively across all levels of the organization
    • Proficiency in HRIS software and Microsoft Office applications
    • Excellent problem-solving skills and the ability to make sound decisions based on data and analysis