Digital E-commerce Manager Lead
1 week ago
As a Digital E-commerce Manager Lead at SIG TRADING, you will be responsible for overseeing the day-to-day operations of our E-commerce platforms.
Key Responsibilities:- Lead an e-commerce team and coordinate order processing to ensure accurate product fulfilment.
- Collaborate with logistics teams to ensure accurate pick up and delivery of orders, monitor and process orders tracking and delivery status.
- Address customer inquiries, handle returns, exchanges, and refunds orders in line with company policies.
- Review product listings, ensuring accuracy in descriptions, images, and prices.
- Work with Account managers to drive promotional campaigns.
- Monitor and update warehouse inventory, and order stock from local suppliers.
- Ensure product fulfilment and accuracy for outbound shipment of retail sales.
- Work with management to decide product range and availability.
- 5 years working experience in e-commerce.
- At least diploma qualifications in business or related fields.
- Strong operational executions abilities.
- Understanding of online marketplace platforms such as Amazon, Lazada, Shopee, and TikTok.
- Problem solver, with strong time and project management skills.
The estimated salary for this role is $80,000 - $120,000 per year, depending on experience. Additional benefits include professional development opportunities, flexible work arrangements, and a dynamic work environment.
About UsSIG TRADING is a leading e-commerce company that values innovation, collaboration, and customer satisfaction. We are committed to providing our customers with the best possible shopping experience, and we are looking for talented individuals to join our team.
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