Threat Response Specialist
1 week ago
**Job Title:** Cybersecurity Threat Defender
Job OverviewWe are seeking a skilled and experienced Security Specialist to join our team. This role involves collaborating with engineers to safeguard customers around the clock, stopping attackers in their tracks.
As a Security Specialist, you will be responsible for taking proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers.
- Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers
- Interact directly with customers who are under attack via phone, chat, email, and/or ticketing systems
- Provide proactive and real-time guidance to customers on security protocols and defensive security response
- Document actions taken in incident management systems, knowledge base, or ticketing systems as required
- Establish yourself as a trusted security advisor internally and externally
- Assist clients with onboarding and provisioning
- Engage and support cross-functional teams
- Appropriately manage time and customer issues based on issue severity and business needs
- Collaborate with Product Management and Development on requirements and product release activities
- Identify, define, and implement process and procedure improvements
- Ensure documented processes and procedures are relevant and up-to-date
To be successful in this role, you will need:
- Bachelor's degree in Information Systems Security or related field
- 1-2 years' experience administering Web Application Firewalls
- Familiarity with programming or scripting language
- Understanding of common enterprise network technologies
- Technical knowledge of, and experience troubleshooting TCP/IP networks and ability to perform log file analysis
- Detailed protocol analysis using tools such as tcpdump, tshark, and Wireshark
- Packet manipulation and crafting using tools such as hping, scapy, and iptables
- Traffic generation and replay using tools such as apachebench and tcpreplay
- Familiarity with F5 hardware and software (Big-IP, TMOS, iRules, iApps, iControl, etc.)
- Fundamental Linux skills
- Experience in analysis using tools such as Fiddler, Burp Suite, socat, and netcat
- Familiarity with SQL injection, cross-site scripting, web scraping, CSRF, brute force, cookie manipulation, parameter tampering, and other emerging Layer 4-7 attacks/vulnerabilities to define, configure, and manage security policies encouraging RFC compliance
- Skilled understanding and experience with and web application security (school project experience counts)
- Ability to communicate technical and operational details fluently in English (written and oral)
- Troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail
- Excellent customer service skills
As a member of our team, you will enjoy:
- Hybrid working mode
- Career growth and development opportunities
- Recognitions and Rewards
- Employee Assistance Program
- Competitive pay, comprehensive benefits, and cool perks
- Culture of Giving Back
- Dynamic Diversity & Inclusion Interest Groups
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