Customer Experience Coordinator

2 weeks ago

Singapore beBeeCustomerService Full time $3,000 - $4,500
Job Description:

We are seeking a customer-centric individual to fill the role of Customer Service Representative.

The ideal candidate will possess exceptional interpersonal skills, a warm and genuine personality, and a passion for delivering top-notch customer experiences.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is eager to make a positive impact on our clients' lives.

Required Skills & Qualifications:
  • Exceptional Customer Service Skills
  • Warm and Genuine Personality
  • Strong Communication Skills
  • Meticulous Attention to Detail
  • Self-Motivated and Able to Work Independently
Responsibilities:
  1. Manage customer inquiries through various channels with attention to detail.
  2. Provide top-notch customer service, welcoming both new and returning members and guiding them through our policies.
  3. Engage with existing members to build strong relationships and ensure their continued satisfaction.
  4. Maintain the cleanliness and tidiness of the entire studio.
  5. E nsure the operational readiness of front desk areas, practice rooms, and toilets at all times.
  6. Perform administrative duties and be familiar with Microsoft and Google Sheets.
Benefits:

As a Customer Service Representative, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development.

Our studio offers a competitive salary and benefits package, including comprehensive training and ongoing support.

We are committed to providing a positive and inclusive work environment, where everyone feels valued and respected.

Others:

Working hours: Monday to Friday: 4:30 PM - 9:30 PM. Weekends/PH: 8:30 AM - 5:30 PM (flexible to commit minimum 5.5-6 days including 1 Weekend). Locations: Katong and Kovan.

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