Marine Capital Equipment Specialist
3 weeks ago
At Comaea Consulting, we're seeking a highly motivated Marine Capital Equipment Specialist to join our team. As a key member of our service team, you'll be the primary point of contact for clients seeking parts and service-related support.
Key Responsibilities:
- Parts and Service Sales Support: Handle quotations, inquiries, purchasing, and sales orders related to parts and service projects, ensuring customer satisfaction and implementing corrective actions as needed.
- Documentation: Update customer-related calls, visits, and part and service sales activities in our CRM system, maintaining accurate records and ensuring seamless access to team members.
- Administrative Support: Handle logistics, certificates, shipments, customs, and other administrative matters related to parts supply and customer support sales.
Requirements:
- Diploma/Degree in Engineering (Mechanical/Mechatronics/Marine) by qualification.
- Self-motivated with a strong customer support mindset and ability to understand and explore customer needs.
- At least 3 years' experience in spare parts sales or service support roles; experience in the logistics, marine, or shipping industry is a plus.
- Excellent computer skills, particularly in MS Office, and a minimum of 2 years' experience using ERP software.
- Excellent oral and written communication skills, with the ability to represent the company with customers, vendors, and other organizations.
Benefits:
- An excellent opportunity for career progression within the company based on your interest.
- Direct and significant impact on building and maintaining the customer base in Asia Pacific region by contributing through your expertise in customer support management.
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