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About MyCareersFuture
MyCareersFuture is a leading platform that inspires creativity and enriches life. With a suite of innovative products, we make it easier and more fun for people to connect with, consume, and create content.
Our Mission
At MyCareersFuture, our mission is to inspire creativity and enrich life. We aim to achieve this goal by creating a collaborative and inclusive environment where employees are valued for their skills, experiences, and unique perspectives.
Job Summary
We are seeking a highly skilled Software Development Engineer in Test to join our Cloud Video Infrastructure team. As a key member of our team, you will be responsible for designing, developing, and testing our cloud-based video processing platform.
Key Responsibilities
- Track, analyze, and conduct troubleshooting via online and offline channels to identify optimization strategies and tactics.
- Participate in planning and building our Quality System (QS) to ensure standardization of service quality.
- Communicate with users to identify needs and expectations, and collaborate with product management, R&D, and service teams to meet customer requirements.
- Ensure standardization of service quality by providing supporting data.
- Take a holistic approach to optimize established technical support mechanisms and our QS.
Requirements
- Bachelor's degree in Computer Science or equivalent.
- Ability to work in a fast-paced environment and adapt to constant changes and challenges.
- Good knowledge of networking fundamentals and protocols (e.g., TCP/IP, HTTP/HTTPS, etc.).
Preferred Qualifications
- Strong experience in troubleshooting with critical problem-solving skills.
- Demonstrates strong interpersonal skills and communicates effectively with all levels within the organization.
- Related working experience is highly desirable.