Senior Sales Associate
7 days ago
Role Summary:
We are seeking a highly motivated and experienced Sales Associate to join our team at HERMES SINGAPORE (RETAIL) PTE LTD. The successful candidate will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.
Key Responsibilities:
- Provide excellent customer service and maintain a pleasant shopping environment consistent with our brand image
- Call on current and potential customers to establish and maintain client relationships
- Keep customers informed on new products or services, changes, etc.
- Identify and handle client enquiries and concerns
- Execute sales plans and participate in marketing events and promotion programs
- Communicate feedback gathered through in-store activities to store management
- Provide guidance and training to junior sales associates or new comers
- Assist in identifying and handling client enquiries, concerns, and complains
- Keep records and reports on sales activities
Requirements & Capabilities:
- At least 3 years of relevant experience in the luxury retail industry
- Passion for the retail industry with good selling skills
- Likes fashion and appreciates quality products
- Fluent in English. Additional languages spoken is a plus
- Good communication skills and a team player
- Basic computer skills
What You Will Bring:
- Product knowledge
- Coaching
- Store operations
- Excellent communication skills
- Visual merchandising
- Housekeeping
- VIP
- Retail sales
- Soft skills
- Selling skills
- Customer satisfaction
- Team player
- Microsoft Word
- Customer service
Language: English
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