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Store Director

2 months ago

Singapur, Singapore Valiram Group Full time
Job Description

Job Summary

We are seeking a highly skilled and experienced Store Director to lead our retail operations and drive sales growth at Valiram Group. As a key member of our team, you will be responsible for managing the day-to-day operations of our retail store, directing and overseeing all store functions, and delivering exceptional customer experiences.

Key Responsibilities
  • Drive Sales and Maximize Profitability
    • Manage and deliver store's/outlet's sales performance
    • Facilitate implementation of product/sales strategies
    • Communicate information on sales goals and targets to the team on a continuous basis
    • Keep the team updated daily on Conversion Rate and Average Transaction Value with the team on a regular basis
  • Deliver WOW Experience
    • Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW
  • Develop Team
    • Instill Valiram's Entrepreneurial Spirit within the Team
    • Consistently demonstrate appreciation and encouragement
    • Facilitate learning opportunities among team members
    • Maintain effective staffing with top-performing team by actively networking, recruiting, hiring, and succession planning
  • Delivery Operations Excellence
    • Execute and maintain compliance of Store SOP at all times
    • This includes Store Opening & Closing/Cost Control/Roster & Manpower Planning/Visual Merchandising/POS/Inventory
    • Cash collection accuracy and timeliness
    • Set up and maintain visual merchandising displays for promotional and seasonal activities
  • Engage in Innovation and Productivity Initiatives
    • Generate potential ideas that may contribute to productivity improvements
    • Execute and motivate team to contribute to productivity improvement
Competencies
  • Technical
    • MS Excel for reports
    • Cash & receipt Management
    • Productivity Improvement
    • People development
    • Interviewing
    • Inventory
    • Loss Prevention
    • Sales Management & Forecasting
  • General
    • Developing People
    • Problem Solving
    • Decision Making
    • Team Leadership
    • Communication
Requirements
  • Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role
  • Diploma/Bachelor's degree (desirable) in a related field or equivalent experience
  • Ability to communicate, influence, and negotiate effectively with all levels of leadership
  • Proven organisational skills – able to manage multiple demands with competing priorities and allocate time effectively
  • Ability to analyse situations and resolve issues with innovation and creativity
  • Ability to challenge and influence operational processes