Monitoring Solutions Architect

6 days ago

Singapore beBeeEnterprise Full time $100,000 - $120,000
Enterprise Monitoring Specialist

Job Overview:

We are seeking a skilled Enterprise Monitoring Specialist to fill this critical role.

Key Responsibilities:

  1. Implement and enable applications for APM, RUM, and Synthetic monitoring solutions.
  2. Onboard new applications and services to the enterprise monitoring platforms, APM, RUM, and Synthetic.
  3. Maintain observability tools including Infrastructure Monitoring.
  4. Continuously tune and optimize alert rules to reduce false positives/negatives and improve incident detection.
  5. Coordinate with the Operations team for patching and upgrading of agents across environments.
  6. Proactively monitor hosts, applications, and infrastructure components to detect and resolve issues early.
  7. Create and fine-tune dashboards to provide actionable insights and visibility into system and application health.
  8. Configure and manage paging and alerting duties to ensure timely responses to incidents.
  9. Collaborate with cross-functional teams to improve monitoring coverage and effectiveness.
  10. Organize and lead bi-monthly operational meetings related to Splunk and monitoring activities.
  11. Manage BAU tasks along with continuous enhancements to the monitoring solutions.
  12. Develop, maintain, and update documentation, including SOPs and knowledge base articles.

Requirements:

  • Experience with Splunk Enterprise, Splunk Observability, and Splunk ITSI.
  • Knowledge of ITSM - Information Technology Service Management, BMC Remedy ITSM, and Infra Automation.
  • Strong understanding of LINUX.

Preferred Qualifications:

  • Experience with cloud-based infrastructure.
  • Knowledge of containerization technologies such as Docker.

About This Role:

This is an exciting opportunity for a motivated and detail-oriented individual who is passionate about technology.

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