Digital Security Specialist
3 weeks ago
Company Overview
DBS Bank, as a leading bank in Asia, is committed to helping its customers achieve their dreams and ambitions. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, DBS caters to the diverse needs of its customers across various life stages.
The bank's Digital Banking team plays a vital role in driving innovation and ensuring that DBS remains at the forefront of digital transformation. This includes leading the digital strategy for consumer banking and building the foundations critical for a seamless digital customer experience.
Salary and Benefits
We offer a competitive salary of SGD 120,000 per annum, commensurate with experience, plus benefits and opportunities for professional growth and development.
Job Responsibilities
- Fraud Prevention: Spearhead initiatives to enhance authentication, combat scams, and deliver a secure digital banking experience for customers.
- Controls Review: Conduct end-to-end fraud controls reviews across all relevant channels to identify areas for improvement and set baseline standards for fraud prevention and detection.
- Innovation Strategy: Develop and implement innovative strategies to combat emerging scam tactics, including the development of new detection mechanisms and customer education campaigns.
- Awareness Programs: Develop and execute programs to raise awareness about digital security threats, best practices for safeguarding accounts, and the latest scam trends.
- Authentication Solutions: Explore and implement innovative authentication solutions to enhance customer security and simplify their digital banking experience.
- Regulatory Compliance: Collaborate with internal stakeholders to ensure timely and effective implementation of regulatory requirements related to fraud and security, including those from ABS (Association of Banks in Singapore) and MAS (Monetary Authority of Singapore).
- Customer Inclusivity: Work collaboratively with relevant teams to ensure inclusivity by providing differentiated access and support for diverse customer segments, particularly those most vulnerable to scams.
- Partnerships and Communication: Foster strong partnerships with internal teams, including Technology, Operations, Marketing, and Customer Experience, to ensure alignment and effective communication across all aspects of fraud and security.
- Industry Best Practices: Stay abreast of industry best practices and emerging technologies in digital security and fraud prevention to continuously enhance DBS's capabilities.
Requirements
- Minimum 2-5 years' experience in a related position
- Some experienced in digital platform management, gathering business requirements, managing channels projects, and initiatives
- Minimum 2-3 years of experience in a digital security or fraud prevention role, ideally within the financial services industry
- In-depth understanding of digital security best practices, including authentication protocols, encryption, and threat detection techniques
- Proven experience in implementing and managing fraud prevention strategies and systems
- Excellent analytical skills with the ability to identify trends, evaluate data, and develop effective solutions
- Strong communication and interpersonal skills, including the ability to effectively communicate complex technical information to both technical and non-technical audiences
- Experience with agile methodologies and collaboration with cross-functional teams
- Self-motivated with a strong sense of ownership and accountability
- Independent worker that can creatively take forward an idea and make it a reality
- Ability to complete work independently with limited direction and supervision
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