Customer Service Ambassador

4 days ago


Singapore LCENTRAL (BT TIMAH) PTE. LTD. Full time

LCentral (BT Timah) PTE. LTD. is a renowned Premier English Specialist, dedicated to providing top-notch enrichment for students from N1 to P6 since 2008. We are seeking an exceptional candidate as a permanent part-time Customer Service Executive.

The successful individual will play a pivotal role in supporting the daily operations of our business and fostering customer service relationships.

Main Responsibilities:

  • Administrative Support: Assist with day-to-day tasks such as roster management, scheduling, payments, and other operational duties.
  • Student Enrolments: Provide assistance with student inquiries, assessments, registrations, and other related activities.
  • Scheduling: Ensure optimal use of resources by efficiently scheduling classes and managing classrooms, materials, and other assets.
  • Record Keeping: Maintain accurate records and ensure data integrity.
  • Customer Engagement: Develop and maintain excellent rapport with parents, children, and teachers, creating a positive and nurturing learning environment.
  • Brand Standards: Uphold the company's image and presentation standards, ensuring safety, hygiene, and overall quality.

Requirements:

  • Minimum 'N' Level qualification.
  • Training will be provided to enhance skills and knowledge.
  • Proficiency in standard English required.
  • Bilingualism is an advantage but not essential.

Flexible Working Arrangement:

  • Commitment period: Minimum 6 months.
  • Working days: At least 3 days per week.
  • Hourly rate: $12 per hour (Monday to Friday, 1 pm to 9 pm), $15 per hour (Saturday and Sunday, 9 am to 6:30 pm).

Location: Our working location is easily accessible at 896 Dunearn Road, Link@896, #01-13, Singapore 589472.

We value teamwork and offer opportunities for professional growth and development.



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