Enterprise IT Support Specialist
2 days ago
We are seeking a highly skilled Enterprise IT Support Specialist to join our team at GMP Technologies (S) Pte Ltd.
About the RoleThis is an exciting opportunity for an experienced IT professional to provide Level 2 support and troubleshoot production incidents, ensuring the integrity and readiness of production systems within the Payment System team for the APAC region.
The successful candidate will collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests. They will also lead and coordinate projects, including support for change requests, conducting requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
In addition, they will participate in disaster recovery exercises, contributing to system restoration efforts, and escalate risks and issues to relevant stakeholders promptly.
The ideal candidate will possess hands-on experience in supporting payment systems, technical proficiency in applications hosted on both Windows and Linux platforms, and ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
They will also be skilled in scripting languages, including DOS and Shell scripting, and have functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
Requirements- Diploma or bachelor's degree in Computer Science or Information Technology.
- Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
- Possesses hands-on experience in supporting payment systems.
- Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
We offer a competitive salary range of SGD $60,000 - $80,000 per annum, depending on experience. This is an excellent opportunity for career growth and development in a dynamic and fast-paced industry.
GMP Technologies (S) Pte Ltd is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for delivering exceptional service.
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