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Traffic Operations Coordinator
1 week ago
Job Description:
We are seeking a skilled Traffic Operations Coordinator to join our team at Intbearing. As a key member of our operations department, you will play a critical role in ensuring the smooth execution of our logistics operations.
Main Responsibilities:
- Taking charge of drivers and delivery assistants
- Providing feedback on any safety violations or discipline by drivers to the Operation Manager
- Adhering to and inculcating safety requirements at all times
- Planning, scheduling, organizing, and assigning jobs daily
- Maintaining constant communication with drivers to ensure jobs are completed
- Liasing and coordinating with customers on any issues pertaining to the job
- Reporting any cargo damage and traffic accidents to the Operation Manager
- Assisting the Operation Manager in investigating incidents/accidents promptly
- Sending all findings reports, such as Incident Report/CAPA, to the Operation Manager/Senior Manager upon request
- Taking early initiative to ask customers for time extensions for export collections if required
- Effectively planning and using appropriate vehicles and equipment
- Checking that all company assets and equipment are well-maintained
- Planning and scheduling vehicles for servicing and inspection
- Escalating and reporting any cargo discrepancies to immediate superiors
- Reporting any delivery abnormalities and discrepancies to immediate superiors
- Monitoring all deliveries and collections closely
- Performing other duties related to the department's import/export operations
- Attending to customer phone calls after office hours
- FOLLOWING up on drivers' feedback and seeking the Operation Manager's advice if needed
- Assisting the Operation Manager in monitoring the maintenance schedule of the department's vehicles and arranging accordingly
- Assisting the Operation Manager in responding to daily customer operational queries and requests
- Performing any other tasks assigned by a superior
Qualifications and Requirements:
- Minimum secondary school education
- Minimum 3 years of experience in a similar field
- Good communication skills
- Able to read and write in English
- Ability to handle stress in a fast-paced environment
- Willingness to travel to Changi Airline Road to work
- Willingness to start work at midnight (12am to 8am)
- 5.5 days work week & OT applicable