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Technical Service Associate

2 weeks ago

Singapore OHMS IT SOLUTIONS PTE. LTD. Full time
Job Overview

We are seeking a highly skilled Technical Service Associate to join our team at OHMS IT SOLUTIONS PTE. LTD.

The ideal candidate will have excellent technical skills, including knowledge of mobile devices, operating systems, and network service providers.

Key Responsibilities:

  • Diagnose, troubleshoot, and repair mobile devices
  • Provide technical support to customers, both over the phone and in person
  • Develop and maintain strong relationships with customers, through effective communication and problem-solving skills
  • Maintain accurate records of repairs and maintenance activities

Requirements:

  • Excellent technical skills, including knowledge of mobile devices, operating systems, and network service providers
  • Ability to communicate effectively with customers, both verbally and in writing
  • Strong organizational skills, with the ability to prioritize tasks and manage time effectively
  • Ability to work independently, with minimal supervision