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Senior NLP Algorithm Engineer

2 weeks ago

Singapore Hireio, Inc. Full time

About Hireio, Inc.

We are a leading technology company committed to inspiring creativity and bringing joy to our users worldwide.

With offices in major cities around the world, we prioritize innovation and collaboration.

About the Team

Our e-commerce department is responsible for researching and developing cutting-edge NLP algorithms for our overseas e-commerce business.

The key areas include intelligent customer service and machine translation.

Responsibilities:
  • Develop intelligent customer service solutions for Hireio, Inc. and its affiliates, focusing on automated robots and intelligent assistance.
  • Ensure high language quality across our overseas e-commerce platforms by improving machine translation quality for product information and communications between buyers and sellers.
  • Suggest strategies for cross-lingual search capabilities.

Key Responsibilities Include:
  • Conducting R&D in NLP, focusing on language understanding (intention and emotion recognition, FAQ), building intelligent dialogue systems (mining questions and answers), multilingual text generation (product descriptions, dialogue summaries, email responses), machine translation (product titles, details, and communications), and cross-lingual search (matching and vector retrieval).
  • Develop scalable and optimized AI/ML models.
  • Create algorithms for processing large volumes of real-time unstructured data.
  • Test model performance, identify bugs, and resolve issues.
  • Collaborate with the team environment using statistical and programming knowledge.
  • Work with relevant software platforms for model deployment.

Qualifications:
  • Minimum of 3 years of experience in a related field, with a preference for candidates experienced in NLP (intelligent dialogue, machine translation).
  • Proficient in at least one programming language (C/C++, Java, Go, Python).
  • Preferred candidates will have published papers in top-tier conferences such as ACL, EMNLP, COLING, AAAI, or IEEE TASLP.