Customer Engagement Specialist
7 days ago
The Customer Relationship Management Executive will be responsible for executing and optimizing the CRM strategy for CHOW TAI FOOK JEWELLERY SINGAPORE PTE. LTD., ensuring that customer interactions are consistent, and drive brand loyalty.
Key Responsibilities:- Campaign Development & Execution:
- Develop and implement loyalty programs that reward customers for repeat purchases, referrals, or engagement with the brand.
- Assist in designing strategies to enhance customer retention, loyalty, and lifetime value (CLV) through data-driven insights.
- Monitor competitor activity and suggest improvements in marketing strategy, products, or services.
- Customer Data Analysis & Segmentation:
- Analyze customer data and behavior to develop targeted marketing campaigns.
- Work with the CRM data analytics team to prepare regular reports on CRM campaign performance, customer acquisition, retention rates, and overall marketing ROI.
- Brand Communication:
- E nsure all CRM messaging and communications align with the brand's voice and values.
- Promote the company's brand by managing external partnerships, events, and marketing materials.
- Customer Feedback & Insights:
- Gather and analyze customer feedback to improve the CRM strategy and customer experience.
- Use customer feedback to inform brand positioning, product development, and future marketing initiatives.
- A degree in marketing from a recognized institution.
- A minimum of 2 years of experience in branding and marketing, with a proven track record in executing successful CRM campaigns and customer retention programs.
- Excellent writing and interpersonal communication skills.
- Strong analytical skills with the ability to interpret customer data and derive actionable insights.
This role offers a competitive salary of SGD $60,000 - $80,000 per annum, depending on experience, as well as opportunities for professional growth and development.
-
Sales & Service Associate
3 days ago
Singapore Marriott Customer Engagement Centre Full time $2,680COMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Customer Engagement Specialist
5 days ago
Singapore AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD. Full timeJob DescriptionWe are seeking a Customer Engagement Specialist to conceptualize, support, and participate in marketing campaigns, recruitment, and corporate outreach activities. This role is ideal for a professional who provides consultation to assist prospective students in making informed choices and takes full ownership of course enrolments.
-
Customer Engagement Specialist
7 days ago
Singapore CUCKOO INTERNATIONAL (S) PTE. LTD. Full timeCUCKOO INTERNATIONAL (S) PTE. LTD. is seeking a highly motivated Customer Engagement Specialist to join our team.Job Summary:We are looking for an experienced sales professional who can promote assigned products to walk-in customers, demonstrate and present well in terms of image and speech, and maintain good rapport with customers.About the Role:The...
-
Customer Engagement Specialist
3 days ago
Singapore ROYAL SECRETS WELLNESS PTE. LTD. Full timeAbout the RoleWe are seeking experienced customer engagement specialists to drive business growth through outbound calls. This role involves generating footfalls via telephone communications to potential customers.Key ResponsibilitiesTo generate leads and increase sales revenue through effective telemarketing techniques.To provide excellent customer service,...
-
Customer Engagement Specialist
3 days ago
Singapore FRESVER BEAUTY PTE. LTD. Full timeJob OverviewFRESVER BEAUTY PTE. LTD. is seeking a Customer Engagement Specialist to join our team.CompensationThe estimated salary for this position is up to $3,200 per month, with additional incentives, or $12.00 - $16.00 per hour (plus incentives) for part-time work.Key ResponsibilitiesThis role involves engaging with clients over the phone, leveraging...
-
Customer Engagement Specialist
1 day ago
Singapore VELTISTON GROUP Full timeJob OverviewWe are an organisation that prioritises customer acquisition and retention, driven by the complexity of our industry. To excel in this role, you must possess exceptional interpersonal skills to attract and retain valuable clients.Key ResponsibilitiesThis position involves maintaining accurate records of existing and incoming clients. You will...
-
Customer Engagement Specialist
3 days ago
Singapore CARECONE PTE. LTD. Full timeJob OverviewCarecone PTE. LTD. is seeking a skilled Customer Engagement Specialist to join our team. In this role, you will be responsible for post-sales client management, ensuring timely fulfillment of advertising requirements and delivering high-quality results.ResponsibilitiesFulfill advertising requirements for external and internal clients via online...
-
Customer Engagement Specialist
1 month ago
Singapore CRAWFORT PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Customer Engagement SpecialistCompany: Capital C CorporationLocation: SingaporeAbout Us:Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply...
-
Strategic Customer Engagement Specialist
2 weeks ago
Singapore Braze Full timeRole OverviewBraze is a leading customer engagement platform that empowers businesses to build lasting connections with their customers. As a Strategic Customer Engagement Specialist, you will play a critical role in helping our clients achieve their goals through tailored solutions and expert guidance.Job DescriptionWe are seeking a highly skilled and...
-
Marketing and Customer Engagement Specialist
10 hours ago
Singapore PLAYFACTO SCHOOL PTE. LTD. Full timeRole SummaryWe are seeking a skilled Marketing and Customer Engagement Specialist to drive customer engagement and enrolment growth for PlayFACTO School PTE. LTD., a leading Student Care & Enrichment Brand in Singapore. About the RoleThis is an exciting opportunity for a passionate and dynamic professional to join our team as a Marketing and Customer...
-
Home Based Customer Engagement Specialist
3 days ago
Singapore LANDING Full timeAbout This OpportunityWe are seeking a reliable and committed individual to work from home as a Customer Engagement Specialist.This role is perfect for those looking for a flexible schedule, with 3 hours of work per day, Monday to Friday. As a Customer Engagement Specialist, you will be responsible for fixing appointments for our clients.No sales experience...
-
Sales and Customer Engagement Specialist
5 days ago
Singapore AOX PTE. LTD. Full timeAvoid missed sales opportunities by proactively engaging with customers in our retail outlets. As a Sales and Customer Engagement Specialist, you will be responsible for providing exceptional customer service, identifying customer needs, and suggesting suitable products.We are looking for individuals who possess excellent communication and interpersonal...
-
Customer Engagement Specialist
5 days ago
Singapore MANULIFE (SINGAPORE) PTE. LTD. Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Specialist. This role plays a crucial part in delivering an exceptional customer experience by conducting outbound welcome calls and addressing customer needs with care.About UsManulife Financial Corporation is a leading international...
-
Sales Professional
3 days ago
Singapore PREETHIKA MINIMART & TRADING PTE. LTD. Full timeJob OverviewWe are seeking a highly motivated Sales Professional to join our team as a Customer Engagement Specialist. In this role, you will be responsible for achieving sales growth and hitting targets by acquiring new accounts and identifying further opportunities for existing clients.
-
Part Time Customer Engagement Specialist
3 days ago
Singapore IQ DYNAMICS PTE LTD Full timeWe are seeking a highly motivated and results-driven individual to join our team as a Part-Time Customer Engagement Specialist.This is an ideal role for someone who thrives in a fast-paced environment and enjoys engaging with people. If you have prior experience in telemarketing or telesales and are comfortable with cold-calling, we would like to hear from...
-
Dedicated Customer Engagement Specialist
5 days ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeCompany OverviewPERSOLKELLY SINGAPORE PTE. LTD. is a leading recruitment agency that connects top talent with innovative companies.About the JobWe are seeking a highly motivated Dedicated Customer Engagement Specialist to join our team. The successful candidate will be responsible for handling mailbox survey submissions, feedback, and requests from survey...
-
Sales and Customer Engagement Specialist
3 days ago
Singapore TALENT-MERGE PTE. LTD. Full timeJob OverviewTalent-Merge PTE. LTD. is seeking an experienced Sales and Customer Engagement Specialist to join our team.Salary and BenefitsThe estimated salary for this role is SGD 50,000 - 65,000 per annum, depending on experience.Job ResponsibilitiesMaintain strong relationships with customers through effective communication and issue resolution.Collaborate...
-
Customer Engagement Expert
1 month ago
Singapore Amazon Web Services Singapore Private Limited - D55 Full timeAbout the JobWe're seeking a highly skilled Customer Optimization Specialist to join our team at Amazon Web Services Singapore Private Limited - D55. As a key member of our team, you will play a pivotal role in driving financial success for AWS customers by creating and delivering executive-level content, serving as a subject matter expert in cost and...
-
Loyal Customer Engagement Specialist
10 hours ago
Singapore ASK & EMBLA GALACTIC PTE. LTD. Full timeAbout Ask & Embla Galactic Pte. Ltd.As a rapidly growing Alternative Body Jewelry brand based in Singapore, we're passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team.We ship internationally to a diverse range of customers and are proud to be one of the leading brands worldwide in the...
-
Singapore THE SWIM STARTER PTE. LTD. Full timeJob DescriptionWe are seeking a highly motivated Customer Engagement and Acquisition Specialist to join our team at The Swim Starter PTE. LTD. This is an exciting opportunity for someone who is passionate about customer service and water safety.About The Swim StarterThe Swim Starter's mission is to prevent unnecessary tragedies by teaching children critical...