Body Treatment Services Professional
7 days ago
As a Service Operations Manager, you will be responsible for providing expert guidance on body treatments and recommending suitable weight management services to customers. Your primary role will involve conducting professional body treatments, selling packages and products to customers, following up on treatment results, and leading and training new consultants.
Key Responsibilities:- Conduct professional body treatments and recommend suitable weight management services to customers.
- Provide exceptional customer service by offering tailored solutions to meet their needs.
- Identify opportunities to sell additional packages and products to customers.
- Develop and implement effective strategies to achieve sales targets.
- Lead and train new consultants to ensure they possess the necessary skills to succeed in their roles.
This role is ideal for individuals with a passion for delivering exceptional customer experiences, building strong relationships, and driving business growth.
Requirements:- Minimum secondary education or equivalent qualification.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Able to work flexible retail hours.
Desirable Skills:
- Negotiation and conflict resolution skills.
- Leadership and coaching abilities.
- Microsoft Office proficiency.
- Housekeeping and organizational skills.
- Interpersonal and team player skills.
- Treatment and weight management knowledge.
- Customer satisfaction and retention expertise.
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