Logistics Operations Assistant

1 month ago


Singapur, Singapore Ninja Van Full time
About Ninja Van

Ninja Van is a tech-enabled logistics company dedicated to providing seamless delivery services across Southeast Asia. With a strong presence in six countries, we've established ourselves as the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute. Our commitment to innovation and customer satisfaction drives us to continually improve our services and expand our reach.

Job Summary

We're seeking a highly motivated and detail-oriented individual to join our Last Mile team as an Intern. This role will focus on enhancing our recruitment capabilities for last mile drivers, ensuring seamless communication and coordination between teams. The ideal candidate will possess excellent verbal and written communication skills, be able to problem-solve effectively, and demonstrate a strong willingness to learn and adapt.

Responsibilities

- Identify and qualify potential leads through our leads generation systems
- Communicate qualified leads to operations teams and follow up on potential leads for subcontractors
- Generate key documents as required by department management
- Monitor and address potential process abuses, non-compliance to SOPs, and adherence to service standards
- Manage internal and external stakeholders, including customer service, shipper support, sales support, staff fleet personnel, and other relevant parties

Requirements

- Open to students looking at both full/part-time internships, with credit-bearing internships welcomed
- Excellent verbal and written communication skills
- Ability to problem-solve by breaking down problems and conceptualizing solutions
- Highly motivated and willing to learn
- Can-do attitude
- Excellent leadership and interpersonal skills
- Proficiency in Microsoft Excel

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