Logistics Coordinator

4 weeks ago


Singapore SH COGENT LOGISTICS PTE LTD Full time
Job Description

We are seeking a skilled Logistics Coordinator to join our team at SH Cogent Logistics Pte Ltd. This is a full-time role that involves providing exceptional customer service and ensuring the smooth operation of container haulage processes.

Key Responsibilities:

  1. Maintain business relationships with customers, attending to their enquiries and ensuring all job requirements in their orders are fulfilled.
  2. Perform job creation for trucking activities, monitor progress of job order and shipments adhering to deadlines or specified dates.
  3. Communicate customers' trucking requirements to staff in Operations department for them to perform the trucking activities.
  4. Monitor jobs and provide timely updates for shipment, including updating of container details into system.
  5. Advise customers on delivery schedule/inventory.
  6. Maintain inventory report and undertake monthly closing of trucking jobs.
  7. Assist in billing, issuance of debit notes and credit notes and accruals.
  8. Ensure proper documentation and filling of invoices and job sheets.
  9. Assist in permit declaration for job orders when required.
  10. Attend to customers' feedback and complaints and work with superior to assist with the findings and reporting of the complaints.
  11. Assist superior to implement improvement plans for the team.
  12. Assist in ad-hoc quotation or commercial rates requests from customers.
  13. Assist superior to gather data and perform reporting as and when required.

Requirements:

  1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
  2. Minimum 2-3 years of experience in customer service/shipping documentation role in a 3PL company.
  3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
  4. Experience with TradeNet is a plus.
  5. Able to perform overtime when necessary.

Benefits and Remuneration:

  • This role comes with a competitive salary range of SGD $40,000 - SGD $60,000 per annum.
  • Alternate Saturday working arrangement.
  • Two-way transport from Jurong East MRT.
  • Daily meal subsidy.
  • In-house gym facility.
  • Dental, medical, insurance benefits.

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