Strategic Client Solutions Manager

1 day ago


Singapore WAGGENER EDSTROM WORLDWIDE SINGAPORE PTE. LTD. Full time

We are seeking an exceptional Senior Client Manager to join our team at WAGGENER EDSTROM WORLDWIDE SINGAPORE PTE. LTD.

About the Role

The successful candidate will have a proven track record in managing senior-level client relationships, driving business growth, and delivering strategic counsel to key clients.

Job Responsibilities
  • Client Engagement: Provide strategic counsel to key clients, serve as a trusted advisor on clients and competitors, manage and grow senior-level client relationships, assure internal and external stakeholders are aligned, negotiate and manage client expectations and satisfaction, assist in strategy, planning, and budget-setting processes.
  • Business Acumen and Strategic Thinking: Develop and execute integrated communication plans, participate in budget and resource management, drive cross-team integration and collaboration, build awareness and showcase capabilities, talent, and results internally and externally, oversee content that aligns with client objectives and enhances brand positioning.
  • New Business Development: Assess validity and value of new and organic growth opportunities, serve as a project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings, share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.
  • People Leadership: Manage career development and performance of direct reports, mentor and motivate staff with the goal of retention and development, oversee resource allocation across teams including staffing, hiring, and onboarding new talent.
Requirements
  • A minimum of 6 years' communications experience (marketing, internal communications, external communications) across PR agencies and/or in-house roles.
  • Good understanding of the Asian and healthcare media/platforms landscape including strong relationships with Singapore-based journalists and media.
  • Track-record of running successful campaigns in Asia is a requirement.
  • Sound knowledge and interest in the Healthcare sector is a requirement.
  • Experience in community management, influencer engagement, and social media campaigns is preferred.
What We Offer

We offer a competitive salary of SGD $80,000 - $120,000 per annum, depending on experience.



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