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Data Centre Systems Engineer

2 months ago

Singapur, Singapore IHiS Full time

Job Summary

The Data Centre Systems Engineer provides critical data centre systems maintenance and monitoring services, as well as basic support for data centre equipment installation. This role involves monitoring data volume, maintaining internal documentation, and performing independent troubleshooting of recurring issues as required.

Key Responsibilities

  • Support Data Centre Setup
    • Assist with installation and acceptance testing of new/upgraded equipment
    • Install fibre optic cables, including laying, splicing, and testing
    • Perform initial configuration for various server, network, and infrastructure-related equipment
    • Perform hardware qualification testing on new hardware platforms to certify for deployment
    • Assist with capacity, growth planning, rack, and server layouts
  • Support Data Centre Operations
    • Assist in handling all day-to-day operational data centre monitoring activities
    • Maintain an up-to-date inventory list of all hardware equipment
    • Monitor data volume
    • Provide remote support to users
    • Assist with management and tracking of assets and the generation of reports
    • Support planned maintenance events, system backup processes, and disaster recovery drills
  • Support Incident Resolution
    • React to alerts/alarms
    • Support problem/issue identification and resolution
    • Escalate problems/issues
    • Diagnose problem source through discussions with users
    • Support implementation of preventive solutions
    • Guide staff to resolve basic and routine problems
    • Develop supporting documentation of all activities to ensure accurate and sufficient information for maintenance and troubleshooting

Requirements

  • Higher NITEC/Diploma in Computer Engineering/Information Technology or equivalent
  • At least 1-3 years' experience in developing, implementing, and maintaining IT systems