Senior Risk Control Strategy Operation Lead

2 weeks ago


Singapore TIKTOK PTE. LTD. Full time
Job Title: Senior Risk Control Strategy Operation Lead

TikTok PTE. LTD. is seeking an experienced Risk Management Professional to join its Business Risk Integrated Control (BRIC) team.

About TikTok PTE. LTD.
TikTok is a leading destination for short-form mobile video content, with a mission to inspire creativity and bring joy to its users. As a Risk Management Professional, you will play a critical role in protecting ByteDance users, including content consumers, creators, and advertisers, while securing platform health and community experience authenticity.

The Ideal Candidate
We are looking for a highly skilled and motivated individual who can lead the development of risk control policies and processes, work closely with product and tech teams to formulate solutions, and educate internal and external stakeholders on compliance with our processes. The successful candidate will have a strong background in risk management, excellent interpersonal and communication skills, and the ability to maintain composure in critical situations. Experience in leading a team would be an advantage.

Key Responsibilities
- Respond to reported risk cases in a timely and accurate manner via internal platforms and support tools;
- Summarize and classify feedback cases reported weekly, work with product and tech teams to formulate solutions;
- Build up risk control policy and process, work to promote transparency and understanding of policies, educate internal and external stakeholders to ensure compliance with our processes;
- Develop user education programs to enhance user security awareness;
- Assist in the construction and optimisation of internal platforms and tools, and be responsible for promotion.

Salary Estimate: SGD 120,000 - SGD 180,000 per annum, depending on experience.

Location: Singapore,TikTok PTE. LTD. has multiple offices worldwide, including New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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