Food Court Operations Manager
13 hours ago
We are seeking a highly skilled and experienced Food Court Operations Manager to join our team at GOLDEN CAFE FOODS PTE. LTD.
About the Role:
The successful candidate will be responsible for overseeing the daily operations of our food court, ensuring compliance with our standard operating procedures (SOPs) and maintaining a high level of customer satisfaction.
Main Responsibilities:
- Assist the Outlet Manager in managing daily business activities, including monitoring sales records and inventory levels.
- Ensure that all preventive maintenance tasks are carried out as per approved plans, minimizing downtime and maintaining a clean and safe environment.
- Liaise with stall tenants and third-party service providers to ensure policy compliance and resolve any issues promptly.
- Monitor key performance indicators (KPIs) and manage the point-of-sale (POS) system to track sales records and optimize revenue streams.
- Schedule staff effectively to maintain optimal operational capacity and meet customer demands.
- Manage tenant relationships to achieve 100% stall occupancy and ensure property cleanliness and organization.
- Oversee training programs for staff on food handling and safety standards, ensuring compliance with regulatory requirements.
- Responsible for ordering, receiving, and inspecting goods and supplies to maintain quality standards.
Requirements:
- At least an 'O' Level qualification, with higher education preferred.
- Possess a valid Food Hygiene Certificate and NEA ECC Certification (if applicable).
- Strong communication skills in Mandarin, with ability to work with Mandarin-speaking colleagues and suppliers.
- Minimum 2 years of relevant experience in food court or restaurant management.
- Ability to work effectively in a fast-paced environment, solving problems related to food court operations and services.
What We Offer:
A competitive salary of SGD $45,000 - SGD $55,000 per annum, depending on experience, plus additional benefits and opportunities for growth and development.
How to Apply:
If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, please submit your application, including your resume and a cover letter outlining your suitability for this role.
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