Customer Service Ambassador
4 days ago
We are seeking a highly motivated and organized Customer Service Ambassador to join our team at the Grand Hyatt Singapore.
About the RoleThis part-time role is responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable. As a Customer Service Ambassador, you will be the first point of contact for our guests, providing assistance with daily service operations, including luggage storage, package delivery and collection, and other ad-hoc tasks.
You will work closely with our team to ensure seamless execution of our services, while maintaining a high level of professionalism and courtesy. This role requires excellent communication and interpersonal skills, as well as the ability to multitask and prioritize tasks effectively.
Key Responsibilities- Provide exceptional customer service to guests, responding to their queries and concerns in a timely and professional manner
- Assist with daily service operations, including luggage storage, package delivery and collection, and other ad-hoc tasks
- Work collaboratively with our team to ensure seamless execution of our services
- Maintain a high level of professionalism and courtesy when interacting with guests and colleagues
To be successful in this role, you will require:
- Able to commit to a minimum of 3 months, working at least 3-4 days per week, including Public Holidays and weekends
- Able to work flexible hours, including evenings and weekends
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Physical stamina to lift and move luggage as required
In return for your hard work and dedication, we offer:
- A competitive estimated salary of SGD $2,500 - SGD $3,000 per month
- The opportunity to work with a dynamic and supportive team
- Training and development opportunities to enhance your skills and knowledge
- A fun and inclusive work environment
If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application via our online portal. We look forward to hearing from you
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