Coffee Shop Manager

4 days ago


Singapore WAN FU PTE. LTD. Full time

Welcome to WAN FU PTE. LTD., a dynamic coffee shop where you will have the opportunity to lead our operations team to achieve exceptional customer satisfaction.

Job Summary

We are seeking an experienced Food and Beverage Supervisor to oversee the day-to-day activities of our coffee shop, ensuring that our high standards of cleanliness, quality, and customer service are consistently met.

Key Responsibilities
  • Manage the overall cleanliness and organization of the coffee shop, maintaining a clean and safe environment for customers and staff.
  • Plan and implement effective roster schedules for the operations team to ensure seamless service delivery.
  • Monitor and control labor costs, forecasting and optimizing staffing levels to meet business demands.
  • Recruit, train, and develop new staff members to enhance their skills and knowledge.
  • Implement strategies to improve the quality of customer service, addressing any issues promptly and efficiently.
  • Assume responsibility for managing cash flow, including cashiering during peak hours when needed.
  • Ensure the smooth operation of the coffee shop, making informed decisions to maintain productivity and efficiency.
Requirements and Qualifications
  • Proven experience in a similar role or relevant industry, with a strong understanding of coffee shop operations.
  • Excellent interpersonal and leadership skills, with the ability to motivate and guide a team.
  • Strong organizational and time management skills, with attention to detail and multitasking capabilities.
  • Proficiency in Microsoft Office and other relevant software applications.
  • Knowledge of workplace safety protocols and regulations.
  • Familiarity with inventory management, sanitation practices, and compliance requirements.
Benefits
  • A competitive salary of SGD $40,000 - SGD $55,000 per annum, commensurate with experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with opportunities to grow and contribute to the success of WAN FU PTE. LTD.
About Us

WAN FU PTE. LTD. is a reputable company dedicated to providing high-quality coffee and exceptional customer service. We offer a unique blend of traditional and modern flavors, catering to diverse tastes and preferences. Join us as we continue to innovate and expand our services to meet the evolving needs of our customers.



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