Dining Operations Specialist

4 days ago


Singapore HHQ SERVICES PTE. LTD. Full time

We are seeking a highly skilled Dining Operations Specialist to join our team at HHQ SERVICES PTE. LTD.

About the Role

This is a 5-day work week position, and we offer an estimated salary of SGD $35,000 - $50,000 per year based on experience.

As a Dining Operations Specialist, you will be responsible for providing exceptional customer service and ensuring a smooth dining experience for our guests.

  • Main Responsibilities:
  • Greet and welcome guests in a friendly and professional manner.
  • Assist guests with inquiries, providing information about services, menus, and events.
  • Manage reservations and seating arrangements to optimize guest experience.
  • Handle guest complaints and feedback promptly and effectively.
  • Ensure cleanliness and organization of front-of-house areas.
  • Collaborate with the front-of-house team to ensure smooth operations.
  • Process payments and maintain accurate cash handling procedures.
  • Assist in training new front-of-house staff as needed.
  • Support special events and promotions by coordinating with the team.
  • Maintain knowledge of the menu, services, and company policies.
Requirements
  • At least two (2) years of working experience in the related field and in similar capacity.
  • Willing to learn, with strong motivation to excel.
  • Passion for food, customer-service, & result-oriented.

To succeed in this role, you should have excellent communication skills, be service-oriented, and have a passion for food and customer satisfaction.

About Us

HHQ SERVICES PTE. LTD. is a dynamic company that values teamwork and innovation. We offer a supportive work environment and opportunities for growth and development.



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