IT Support Specialist
6 days ago
At Manpower Staffing Services (Singapore) PTE LTD, we are seeking an IT Support Specialist to join our team.
Job Summary:This role involves providing technical assistance to end-users and supporting the setup and maintenance of software applications, hardware devices, and audio-visual systems. The ideal candidate will possess strong problem-solving skills, a proactive approach, and excellent communication skills.
Responsibilities:- User Support: Respond to IT-related inquiries from end-users, providing prompt and effective technical assistance for hardware, software, and network-related issues.
- Software and Hardware Support: Install, configure, and maintain software applications on end-users' computers and mobile devices, and assist with the setup and troubleshooting of hardware devices.
- Audio and Visual System Setup: Assist in setting up audio and visual systems for meetings and presentations, and troubleshoot and resolve issues related to these systems.
- In-House Application Support: Assist users with issues related to in-house applications and collaborate with developers or relevant teams to address and resolve application-related problems.
- Documentation: Prepare and update user guides for various software applications, including in-house applications.
- Others: Perform other IT-related duties or projects as assigned.
- Basic Knowledge: Basic knowledge in Windows Operating Systems, email server, and Citrix.
- Experience: Experience in Microsoft Office Suite and IT troubleshooting.
- Priorities: Proactive, responsible, and takes ownership of own work, with the ability to maintain high levels of confidentiality.
The estimated salary for this position is $45,000 SGD per annum, commensurate with experience.
Benefits:We offer a comprehensive benefits package, including medical insurance, annual leave, and opportunities for career growth and development.
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