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IT Service Management Professional

1 month ago


Singapore MASTERS CAREER CONSULTANCY PTE. LTD. Full time
About Masters Career Consultancy

Masters Career Consultancy PTE. LTD. is a trusted recruitment agency dedicated to providing top talent to our clients.

Job Title: IT Service Management ProfessionalSalary:

S$8,000 - S$12,000 per month

About the Role

We are seeking an experienced IT Service Management (ITSM) Administrator to join our team. As an ITSM Administrator, you will be responsible for managing and optimizing our IT service management platform, handling service requests, upgrades, documentation, and troubleshooting.

The ideal candidate will have a strong understanding of ITIL processes and service catalog management, with experience in configuring and automating ITSM tools such as BMC Remedy and ServiceNow.

You will work closely with our automation teams to ensure seamless integration and optimal performance of our IT services.

Requirements
  • Bachelor's degree in IT or related field
  • At least 3 years of experience in ITSM platforms
  • Strong knowledge of ITIL processes and service catalog management
  • Experience in configuring and automating ITSM tools
  • Familiarity with reporting tools and IT security best practices
What We Offer

We offer a competitive salary, benefits package, and opportunities for growth and development.

As an ITSM Administrator at Masters Career Consultancy, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our organization.