Tour Operations Coordinator

6 days ago


Singapore CHAN BROTHERS TRAVEL (PTE) LIMITED Full time
Job Summary

We are seeking a highly motivated and passionate Tour Operations Officer to join our team at CHAN BROTHERS TRAVEL (PTE) LIMITED. This role is responsible for managing all aspects of travel operations, including reservations, ticketing, travel coordination, and customer support.

About the Role

The successful candidate will be responsible for:

  • Liaising with service providers to confirm reservations and issue tickets
  • Monitoring ticketing deadlines and ensuring smooth tour operations
  • Coordinating logistics requirements with cruise lines, suppliers, and business partners
  • Taking note of special requests from customers, such as seat preferences and dietary restrictions
  • Generating group sales and budget costing reports
  • Issuing exchange orders to make payments to service providers
  • Handling operations-related enquiries and assisting the Sales Team when required

The ideal candidate will possess strong organizational skills, excellent attention to detail, and the ability to work under pressure in a fast-paced environment.

Requirements

To be considered for this role, candidates must have:

  • A diploma in travel-related studies
  • At least 2 years' experience in a travel and tourism company
  • Good command of English and Chinese to communicate with overseas business partners
  • Excellent accuracy and attention to detail
  • Strong organizational skills and ability to set priorities and meet deadlines
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook

Salary: $40,000 - $60,000 per annum, depending on experience.



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