Network Operations Specialist

2 weeks ago

Singapore beBeeNetwork Full time $80,000 - $120,000

Job Title: Network Operations Specialist

Key Responsibilities:
  • Augment client system management reporting and collaborate with end users to oversee network operations and maintenance activities.
  • Manage incident and problem management, change management, obsolescence and vulnerabilities management, risk management, governance and compliance management, quality management, and service improvement.
  • Conduct fault analysis, problem resolution, preventive maintenance, obsolescence management, change management, and vulnerabilities tracking with vendors' O&S teams.
  • Engage end users for first-level investigation and troubleshooting of network faults/issues, schedule onsite activities, and ensure respective vendors address incidents in a timely manner.
Job Requirements:
  • 4-5 years of experience in core network support and maintenance, risk assessment, change requests, tech refresh, vulnerabilities assessment, patching, etc.
  • Valid certification in CCNA or equivalent.
  • Working knowledge of networking, network equipment, and related systems, including firewall, switches, routers, DNS, DHCP, NTP configuration, TCP/IP networking, etc.
  • Ability to lead and collaborate with vendors to manage SLA, plan and coordinate onsite activities, produce quality reports, value-add to deliverables, and ensure compliance to policies and guidelines.
  • Strong written and verbal communication skills.
  • Proven track record in stakeholder management with the ability to manage expectations, address concerns, and communicate effectively with System Managers, End Users, and Vendors.
Preferred Qualifications:
  • Prior working experience in defense organizations or government ministries requiring security clearance.

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