Medical Care Coordinator Specialist
18 hours ago
Tucker Medical PTE. LTD. is a leading healthcare provider dedicated to delivering exceptional medical care to international patients.
We are committed to providing a seamless and personalized experience for our patients, ensuring that they receive the highest quality care in a culturally sensitive environment.
Job Title: Medical Care Coordinator SpecialistSalary:$80,000 - $120,000 per annum (depending on experience)
Job DescriptionThe Medical Care Coordinator Specialist will serve as the primary point of contact for international patients, their families, and caregivers, providing a high level of service and support throughout their treatment journey.
You will be responsible for coordinating with secondary providers to ensure continuity of care, facilitating communication between patients, their families, and healthcare providers, and providing guidance and support with travel arrangements, visa applications, and accommodation.
You will also be responsible for developing comprehensive treatment plans, scheduling appointments, coordinating tests and procedures, and providing interpretation and translation services as needed.
In addition, you will monitor and address any issues or concerns that may arise during the course of treatment, evaluate patient satisfaction through surveys and feedback, and implement new processes to enhance the quality of care provided.
Maintaining accurate and up-to-date records of patient interaction and activities, as well as medical information and documentation, is also an essential part of this role.
Requirements and QualificationsTo be successful in this role, you will require a Bachelor's Degree in Healthcare Administration, Industrial Relations, or a related field, and at least 2 years of working experience in a customer service or patient liaison role, preferably in a private healthcare setting.
You must have excellent interpersonal and communication skills, with the ability to build relationships and communicate effectively with individuals from diverse cultural and linguistic backgrounds.
A strong organizational and time management skillset, with the ability to work independently and manage multiple tasks simultaneously, is also essential.
Knowledge of medical terminology and healthcare systems, proficiency in Microsoft Office suite and other relevant software applications, and fluency in English and at least one other language are also required.
About YouIf you are a motivated and compassionate individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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