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Digital Payments Specialist
3 weeks ago
We're a global fintech leader in digital payments, empowering businesses and communities to thrive in the digital economy.
Our mission is to enable commerce between buyers and sellers around the world. We achieve this by providing fast, reliable, and secure payment solutions that power billions of transactions every year.
Job DescriptionAs a Technical Support Specialist, you'll play a vital role in our implementation engineering team, providing technical assistance to merchants during their integration with our platform.
Responsibilities- Provide timely and effective support to merchants, addressing their technical queries and concerns.
- Collaborate with cross-functional teams to resolve complex issues and improve overall customer experience.
- Develop and maintain in-depth knowledge of our payment platform, staying up-to-date with new features and technologies.
- Degree in Computer Science or related field.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
We provide a dynamic work environment, opportunities for career growth and professional development, and a competitive compensation package.
We're proud to be a Great Place to Work accredited company, recognized for our commitment to diversity, equity, and inclusion.
Join us to build the future of fintech and make a meaningful impact on the lives of millions of people worldwide.