Customer Experience Lead

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Job Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...

About the RoleWe are seeking an experienced Customer Experience Lead to join our team in Singapore. As a key member of our organization, you will play a vital role in ensuring the continuous availability and optimal performance of our Customer Service CRM system.ResponsibilitiesReview business requirements and provide recommendations for solutions proposed...

Job DescriptionNVISUALLY ACADEMY PTE. LTD. is seeking a skilled CUSTOMER EXPERIENCE LEAD to join our team.About the RoleThis is a fantastic opportunity for a customer-focused professional to take on a leadership role and drive exceptional customer experiences.Key ResponsibilitiesTeam Leadership: Manage, mentor, and coach team members to achieve quality and...

Job SummaryWe are seeking an experienced Customer Experience Lead to join our operations and customer happiness team at HIPVAN PTE. LTD. The ideal candidate will be responsible for delivering a customer-centric experience and assisting customers across all channels, ensuring the highest standard of customer services is maintained.About the Role- Responsible...

OverviewAureus (Century Square) Pte. Ltd., a renowned music school, seeks an experienced Customer Experience Executive to deliver exceptional service in a fast-paced environment.About UsAureus Academy is Singapore's leading music school with over 18,000 students enrolled. Our mission is to become the undisputed leader of Creative Arts Education globally by...

Job OverviewWe are seeking an experienced professional to join our team as a Senior Executive, Customer Support. The successful candidate will be responsible for leading and training a team of customer support executives, ensuring excellent service delivery in the aviation industry.About the RoleThe job requires strong interpersonal and organizational...

Job OverviewWe are seeking an experienced Regional Customer Experience Lead to join our team at SearchAsia Consulting PTE. LTD. This role is responsible for ensuring seamless customer experiences throughout the entire lifecycle.Responsibilities:* Collaborate with cross-functional teams to develop and execute a comprehensive customer success strategy aligned...

Your Role on Our Journey: As the Customer Experience Team Lead, you will play a key role in ensuring our Customer Experience team consistently delivers outstanding service and support to our drivers. You'll mentor and motivate a team of Consultants, handle escalations, and drive process improvements. Your leadership will be essential in fostering a...

Job Title: Customer Service Experience Lead">About the Role:">We are seeking an exceptional Customer Service Officer to join our team at TASTER FOOD PTE. LTD. as a Customer Service Experience Lead.">Key Responsibilities:">Customer Experience:">Provide each customer with a wonderful dining experience by leading the operation team in frontline service.Become...

Roles & ResponsibilitiesYour Role on Our Journey:As the Customer Experience Team Lead, you will play a key role in ensuring our Customer Experience team consistently delivers outstanding service and support to our drivers. You'll mentor and motivate a team of Consultants, handle escalations, and drive process improvements. Your leadership will be essential...

About United Overseas BankUnited Overseas Bank Limited is a leading bank in Asia with a strong commitment to delivering exceptional customer experiences. Our Channels & Digitalization function is responsible for enabling end-to-end seamless connectivity for our customers across all physical and digital touchpoints.About the RoleWe are seeking a highly...

Job OverviewThe ideal candidate will be a seasoned leader with a passion for driving customer satisfaction and survey excellence. As a Senior Customer Experience Lead, you will oversee a team of Survey Officers to achieve service levels for assigned surveys within timelines.Key Responsibilities: • Collaborate with the Project Manager to ensure holistic...

Job DescriptionAt TikTok, we're revolutionizing the e-commerce landscape with a unique and innovative approach. As our ideal candidate, you'll play a crucial role in shaping our customer experience strategy, ensuring seamless execution of user-centric solutions.About UsWe're a leading Internet company with millions of loyal users worldwide. Our mission is to...

Job DescriptionOur Global Technical Support team is seeking an exceptional individual to lead the escalation management process and facilitate a positive support experience for our highest priority customers. This role requires a strong technical support background, excellent organizational and interpersonal skills, and the ability to work autonomously while...

About the RoleFastmarkets is reimagining how to better serve its customers and improve customer offering to deliver high growth in the next few years. We are looking for a dynamic Enterprise Customer Experience Lead to own a portfolio of top 100 customers.You will work with a cross-commodity portfolio providing first-class customer experience, managing large...

Company OverviewOver Easy PTE. LTD., a leading hospitality company, is seeking an experienced professional to join their team as a Customer Experience Lead - Operations & Service. Our company is known for its commitment to delivering exceptional guest experiences and creating timeless destinations.

Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate Lead to join our team at IKEA Tampines. As a Sales Associate Lead, you will play a crucial role in ensuring an exceptional customer experience by assessing customers' needs, providing information and assistance when required.Key Responsibilities:Ensure high levels of...

About ShopeeShopee is a leading e-commerce platform that offers a wide range of products and services to its customers. Our operations team plays a crucial role in ensuring the smooth functioning of our platform, from product listing to customer delivery.Job DescriptionWe are seeking an experienced Lead Operations Manager - Customer Experience to join our...

Job OverviewSingapore Airlines is seeking an exceptional Business Analytics Lead to join our Customer Experience Division. As a key member of the Buisness Analytics Department, you will play a pivotal role in driving customer-centric analytics initiatives and collaborating with cross-functional teams.