Patient Care Coordinator
4 weeks ago
We are looking for a highly organized and detail-oriented Patient Care Coordinator to join our team at PMG PL PTE. LTD. The successful candidate will be responsible for providing administrative support to our healthcare staff, ensuring the smooth operation of our medical office.
Key Responsibilities:
- Receptionist Duties:
- Answer telephone calls and schedule patient appointments
- Respond to patient queries and provide general information about the clinic
- Administrative Duties:
- Maintain accurate and up-to-date patient data records
- Provide guidance on basic clinical procedures and protocols
- Assist with patient health insurance claims and billing processes
- Manage internal and external communications, including correspondence and telephone calls
- Arrange hospital admissions, laboratory, and imaging services as required
- Act as a liaison between patients and healthcare providers, resolving any issues that may arise
- Clinical Duties:
- Assist with the dispensing of medications and other clinical procedures
- Provide financial counselling and guidance to patients
- Accompany doctors during consultations, as required
- Maintain the safety and cleanliness of the premises and consultation rooms
- Sterilize medical equipment and sanitize designated areas
Requirements:
- Minimum 'O' Levels or equivalent qualification
- Relevant experience in a clinic or healthcare setting preferred
- Excellent interpersonal and communication skills, both written and verbal
- Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities
- Knowledge of medical terminology and procedures, as well as relevant laws and regulations
- Proficient in the use of computer software, including Microsoft Office and other relevant applications
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